Gear Focus Protection Update

Gear Focus Protection Update Keeps Buyers & Sellers Safe

Gear Focus was started when we saw a need for a safe and secure online marketplace for used camera gear. The photographers and filmmakers of Gear Focus have decades of experience buying and selling camera gear, so we've seen it all. We knew there was a need for a reliable and safe marketplace to buy and sell gear. Gear Focus Protection has been a pillar of our platform since we launched. Recently, we made changes to this policy to further enhance the security our users feel when listing or buying used camera gear on Gear Focus.

Gear Focus Buyer & Seller Protection

The biggest change we've implemented was the phone and email verification. This is an added layer of security so that buyers know that sellers are only verified accounts of real people. Secure email and phone verification allows us to verify seller accounts before products are listed. This means that only verified sellers will be permitted to list items for sale on Gear Focus.

What does this mean for sellers?

If you are new to Gear Focus, you will need to verify your phone number and email address prior to listing your first item. For sellers that currently have items listed on Gear Focus, you will need to verify your phone number and email address. This is needed in order to keep your listings active. If you fail to verify your information, your listings will be deactivated. Thus you will not be able to sell your gear on Gear Focus.

How will this affect buyers?

The Gear Focus Protection update is intended to safeguard buyers by preventing phony sellers from listing fraudulent gear for sale. By confirming email address and phone numbers, we are making it much harder for scammers to list their items on Gear Focus. Buyers can rest assured that we are doing our part to keep this fraudulent activity away from Gear Focus. This is just one more step in our continuing effort to create the best possible experience for both buyers and sellers. We aim to create the safest and most cost effective way to buy and sell your new and used camera gear online.

How do I verify my information?

You will need to verify your Email & Phone to list your gear for sale. Here are the steps to follow in order to verify your information. Click here to verify your email & phone now.

More About Gear Focus Protection

As always, our site is closely monitored by the photographers and filmmakers that we employ. Our experts keep an eye on all orders and transactions to try and prevent issues before they arise. Our seasoned photographers and filmmakers have years of experience buying and selling gear.

Seller return policy at your discretion

The default return options will work perfectly for the vast majority of users. However, we give sellers the control to adjust their policies to suit their stores. The Gear Focus Protection update will still allow for sellers to set their own return policies. Gear Focus offers safe and secure transactions with protections for buyers and sellers. This was a founding principle that our platform was built on and we will continue to optimize protections for our buyers and sellers.