Privacy Policy

Privacy Policy

Effective Date November 1, 2024

1. Scope

This Policy applies to all use of GearFocus.com and related services, including our website, mobile applications, and APIs (collectively, the "Services"). It covers registered users ("Members") and visitors who browse the platform ("Guests").

2. Children Under the Age of 18

Our Services are intended for individuals aged 18 and older. We do not knowingly collect data from children under 18. If we learn of such collection, we will delete the data promptly.

3. Information We Collect

We collect personal information to provide and improve our Services, including:

A. Information You Provide Directly
  • Personal Details: Name, email, phone number, and shipping address.
  • Account Information: Username, password, and preferences.
  • Payment Details: Billing address and payment methods through secure third-party processors.
  • Seller Details: Taxpayer information, business registration, and payout preferences.
  • Support Interactions: Communications with customer service.
B. Information We Collect Automatically
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, clicks, time spent, and search history.
  • Cookies & Tracking: Data from cookies and similar technologies (see Section 9).
C. Information from Third Parties
  • Payment Providers: Transaction details and billing addresses.
  • Marketing Partners: Insights from advertising interactions.

4. How We Use Your Information

We use your information to:

  • Facilitate transactions and manage your account.
  • Provide personalized services and recommendations.
  • Improve our platform and develop new features.
  • Communicate service-related messages (e.g., order updates).
  • Ensure security and prevent fraud.
  • Comply with legal and regulatory obligations.

5. Sharing Your Information

We only share personal data when necessary:

  • Service Providers: Payment processors, shipping carriers, and marketing platforms.
  • Legal Compliance: In response to legal obligations, investigations, or law enforcement requests.
  • Business Transfers: If we merge or are acquired, data may be transferred as part of the transaction.

6. Your Choices & Rights

Manage Your Data
  • Account Settings: Update or delete your personal details through your account dashboard.
  • Marketing Preferences: Opt out of promotional emails via the unsubscribe link.
  • Cookies: Adjust cookie settings through your browser at any time.
International Users

If you live outside the U.S., you may have rights to access, correct, delete, or restrict processing of your data. Contact support@gearfocus.com to exercise these rights.

7. Data Security

We use encryption, firewalls, and secure data storage to protect your information. However, no system can guarantee complete security. Use strong passwords and maintain account security.

8. Data Retention

We keep your data as long as needed for business, legal, or compliance reasons. After account closure, we securely delete or anonymize your information based on applicable laws.

9. Cookies & Tracking Technologies

We use cookies to:

  • Recognize returning visitors.
  • Save your preferences and personalize services.
  • Improve site performance and marketing efforts.

When you use our Services, we may use automatic data collection technologies to deliver a better experience. For more details, see our Cookies Policy.

10. International Data Transfers

Your data may be transferred to servers outside your country, including the U.S. We use safeguards like contractual agreements to ensure your data stays protected.

11. Policy Updates

We may update this Policy periodically. Major changes will be communicated through notifications on our platform or via email.

12. Contact Us

For privacy-related inquiries, contact:

Email: support@gearfocus.com

Mailing Address: GearFocus, 10903 Cade Cir, Austin, TX 78726