Terms & Conditions

Terms & Conditions

Effective Date November 1, 2024

Summary of Terms and Conditions

Welcome to GearFocus Marketplace, your trusted online marketplace for purchasing and selling used photography and filmmaking equipment. Here's a brief overview of the essential points from our comprehensive Terms and Conditions (T&C) and Privacy Policy:

  • Eligibility: You must be at least 18 years old with the capacity to enter into legally binding contracts to use our services.
  • Account Security: You're responsible for keeping your account information confidential and managing all activities under your account.
  • Compliance with Laws: Ensure your use of GearFocus Marketplace adheres to our T&C and all applicable local laws.
  • Return Policies: Our return policies vary based on seller types and item conditions. These are clearly outlined at checkout and within our full T&C.
  • Content Guidelines: We permit content that meets a PG-13 rating. This includes artistic expressions like boudoir photography but excludes graphic nudity or extreme violence.
  • Privacy and Data Protection: Your data's security is paramount. Our practices are detailed in our Privacy Policy, with Stripe securely processing payments.
  • Platform Transactions: To maintain the security and integrity of transactions, all sales and purchases must occur on GearFocus Marketplace. Engaging in off-platform transactions is strictly prohibited and may lead to account termination.
  • Dispute Resolution: Should disputes arise, we provide mediation services aimed at fair and equitable resolutions.
  • T&C Updates: We may periodically update these T&C. Significant changes will be communicated via email, with a 30-day notice period for review.
  • Governing Law: Our T&C are governed by Texas law, respecting applicable federal laws and regulations.

This summary serves as a quick reference and does not encompass all our T&C or Privacy Policy details. By using GearFocus Marketplace, you acknowledge and agree to comply with the full Terms and Conditions and Privacy Policy.

For inquiries or further information, please reach out to us at support@gearfocus.com.

Complete Terms and Conditions for GearFocus Marketplace

1. Introduction
  • Platform Overview: GearFocus Marketplace ("GearFocus" or "the Platform") facilitates the buying and selling of used photography and filmmaking equipment.
  • Acceptance of Terms: By accessing or using GearFocus, you agree to these Terms and Conditions (T&C) and our Privacy Policy. If you do not agree, you may not use the Platform.
  • Definitions:
    • User, Buyer, and Seller: Individuals accessing, browsing, or using services on GearFocus.
    • Content: Information, images, text, and media uploaded or shared on the Platform.
2. General Business Operations
  • Scope: GearFocus connects Buyers and Sellers to facilitate transactions.
  • Geographic Limitations: Services are available to Users in the United States and Canada, who must comply with all applicable local, state, and federal laws.
3. Membership and Use of the Site
  • Eligibility: Users must be at least 18 years old and have the legal capacity to enter into a binding contract.
  • Account Security: Users are responsible for maintaining the confidentiality of their account credentials and all activities under their account.
  • Local Law Compliance: Users agree to abide by all relevant laws and regulations in addition to these T&C.
4. Return Policies
  1. Default Return Policy: Unless otherwise stated by the Seller, returns are only accepted if the item received does not meet the listing description provided at the time of purchase.
  2. Return Requests and Deadlines: Buyers must initiate a return request with the Seller within 48 hours of receiving the item.
  3. Fees for Returns Not Due to Seller Error: A 3% payment processing fee and a 5% restocking fee may apply for voluntary returns. Buyers cover shipping costs.
  4. Condition and Packaging Requirements: Returned items must include original packaging and accessories.
  5. High-Value Items: A 15% restocking fee may apply for items over $1,500.
  6. Seller-Specific Policies: Additional restrictions may apply but must align with platform policies.
  7. Disputes Over Returns: Mediation is available by contacting support@GearFocusmarket.com.
5. Transactions and Financial Data
  • Payment Processing by Stripe: All transactions on GearFocus are processed securely by Stripe.
  • Data Security: GearFocus is committed to protecting your personal and financial information.
6. Content and Intellectual Property
  • User Content Guidelines: All content must adhere to a PG-13 rating.
  • Intellectual Property Claims: Claims can be filed via support@GearFocusmarket.com.
7. Privacy and Data Protection
  • Data Handling Practices:Our approach to handling personal information, including collection, use, and storage, is described in our Privacy Policy. By using GearFocus, you consent to our data handling practices.
8. User Interactions and Disputes
  • Communication Tools: Internal messaging systems facilitate safe Buyer-Seller communication.
  • Mediation Services: GearFocus acts as a neutral facilitator during disputes.
9. Transactions Within the Platform
  • Prohibition of Off-Platform Transactions: All sales and purchases must be completed on the platform.
  • Consequences of Violations: Off-platform transactions may result in account termination.
  • Reporting Solicitation: Report attempts to engage in off-platform transactions to support@gearfocus.com.
10. Updates to Terms and Conditions
  • Notification of Changes: We may update these T&C periodically. In the event of significant changes, we will notify you via email, providing a 30-day period to review and accept or decline the updated terms. Continued use of GearFocus after this period constitutes acceptance of the updated T&C.
11. Accessibility and Communication
  • Language: These T&C are provided in English. Future translations may be offered as the Platform expands.
  • Official Communication: GearFocus uses email (support@gearfocus.com) as the primary mode of official communication.
12. Jurisdiction and Compliance
  • Governing Law: These T&C are governed by the laws of Texas, as well as applicable federal laws and regulations. Users consent to the exclusive jurisdiction of courts located within Texas to resolve any disputes arising from or related to these T&C.
13. Limitation of Liability and Indemnification
  • Limitation of Liability: To the fullest extent permitted by law, GearFocus is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
  • User Indemnification: You agree to indemnify, defend, and hold harmless GearFocus, its affiliates, officers, employees, and agents from any claim, liability, or expense (including reasonable attorney fees) arising out of your breach of these T&C or violation of any law or third-party right.
14. Miscellaneous
  • Severability: If any portion of these T&C is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • No Waiver: Failure by GearFocus to enforce any right or provision of these T&C does not constitute a waiver of such right or provision.
  • Complete Agreement: These T&C, along with our Privacy Policy, represent the entire agreement between you and GearFocus and supersede all prior agreements and understandings.
15. Contact Information
  • Support and Inquiries: For questions, support, dispute resolution, or intellectual property claims, please contact us at support@GearFocusmarket.com.